Your privacy is our priority. This document clearly explains how aplha88 collects, uses, stores, and protects your personal information — without confusing language.
256-bit SSL Encryption
All data is fully protected
No Data Sales
Your data is never sold to third parties
Full User Control
You can request access to or deletion of your data
Malaysia PDPA Compliance
Compliance with the Personal Data Protection Act
Our Commitment
Every bit of data you send us is encrypted using TLS 1.3 and SSL 256-bit protocols — the same security standards used by international financial institutions.
Aplha88 has never and will never sell, rent, or commercialize user personal data to any third party for marketing or any other purposes.
You have the right to access, correct, download and delete your personal data at any time via the account panel or by contacting our support team.
Your data is stored in internationally certified data centres with multi-layered backup systems, strict access controls and 24-hour physical security monitoring.
In the event of any security incident involving your data, aplha88 is committed to notifying you within 72 hours in accordance with our incident response procedure.
Aplha88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
Privacy questions? Contact our live chat support.
Important Note: By using the aplha88 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read it carefully before using our services.
This Privacy Policy explains how aplha88 ("we", "Platform") collects, uses, discloses and protects your personal information when you browse, register or use any services offered on aplha88.net and our mobile app.
We take our responsibility to protect every user's personal data confidentiality and security seriously. This policy is written in plain language so you truly understand what happens with your information — not just legal jargon that leaves you in the dark.
This Privacy Policy applies to all aplha88 platform users regardless of access method — whether via web browser, iOS app or Android app. Continued use of our platform following any changes to this policy constitutes acceptance of the updated terms.
Aplha88 collects two main categories of information from users of our platform:
A. Information You Provide Directly
B. Information Collected Automatically
aplha88 only collects information that is strictly necessary for the stated purposes. We do not collect data that is irrelevant to platform operations.
The personal information we collect is used solely for legitimate purposes necessary to operate the aplha88 platform. The table below summarises our data usage:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & identity verification | Name, IC, date of birth | Contractual compliance |
| Deposit & withdrawal processing | Banking details, transaction history | Contract performance |
| Fraud prevention & AML | All relevant data | Legal obligation |
| Customer Support | Email, phone number, logs | Legitimate interest |
| Product improvement & analytics | Anonymised usage data | Legitimate interest |
| Marketing communications (optional) | Email, phone number | User consent |
You may withdraw consent for marketing communications at any time via account settings or by contacting our support team at no charge.
Aplha88 does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, we may share data with selected parties under limited circumstances and with appropriate safeguards:
All third parties receiving aplha88 user data are bound by strict confidentiality agreements and are only permitted to use that data for the stated purposes.
Your personal data is stored on secure servers located in internationally certified data centres. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration or destruction:
Retention Period: Active account data is retained for as long as your account remains active. After account closure, transaction and financial data is retained for 7 years to meet legal compliance and audit requirements. Data that is no longer needed is securely deleted using industry-standard procedures.
Aplha88 uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and ensure platform security. The following are the types of cookies we use:
Required for core platform functions such as login session authentication, security and user preference settings. These cookies cannot be disabled.
Helps us understand how users interact with the platform, which pages are visited most frequently, and where users encounter difficulties. This data is used in aggregate and anonymised form.
Used to deliver more relevant advertisements to you based on your interests and in-platform behaviour. You may disable these cookies without affecting core platform functionality.
You can manage cookie settings through your browser settings or the privacy preferences panel in your aplha88 account. Disabling certain cookies may affect some platform features.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards, you have the following rights regarding your personal data held by aplha88:
Right of Access: You have the right to obtain a copy of all personal data we hold about you. Access requests will be processed within 30 working days.
Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request prompt correction.
Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention obligations (e.g., financial records for 7 years).
Right to Object to Processing: You may object to the processing of your data for direct marketing purposes at any time without providing justification.
Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another platform where applicable.
Right to Withdraw Consent: For processing based on consent (such as email marketing), you may withdraw your consent at any time without affecting your other rights.
To exercise any of the above rights, please contact the aplha88 customer support team via live chat or submit a written request. We will verify your identity before processing any data-related request.
Aplha88 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover or are notified that we have collected data from an underage individual, we will take immediate action to delete that data and close the account in question. If you believe a child has registered on our platform, please notify our support team immediately.
Parents and guardians who are concerned that their child or ward may be using this platform without authorisation are welcome to contact us for immediate review and action.
Aplha88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. All changes take effect as soon as the updated version is published on our website.
For material or significant changes, we will notify you through:
The "Last Updated" date at the top of this document will always reflect the date of the latest version. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, aplha88's Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the following channels, available 24 hours a day, 7 days a week:
We aim to respond to all privacy-related enquiries within 5 working days. For more complex requests such as data access or deletion, processing may take up to 30 working days.
We are committed to protecting every piece of information you entrust to us. Register an aplha88 account today and enjoy a safe, transparent, and enjoyable online wagering experience — with full privacy guaranteed.